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Cnn Videos won’t play, HELP • mozillaZine Forums

Cnn Videos won’t play, HELP

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chriswkbrd
 
Posts: 3
Joined: November 14th, 2012, 12:54 pm

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Posted November 14th, 2012, 1:03 pm

Hi, I’ve been having this problem for a while now and I just can’t seem to figure it out. Cnn videos won’t play in FF 16.0.2 or Chrome but they will in IE. I’ve tried uninstalling and reinstalling FF, as well as clearing all cookies, even my Flash history. I’ve started FF in safe mode, but that doesn’t work either. I’ve ran SpyBot, Malwarebytes and Norton to clear out anything that might be causing this. I also have the current version of Flash installed. Videos on other sites, such as Youtube, work just fine. I’ve googled this and I can’t seem to find an answer. Anyone have any suggestions?

JayhawksRock
 
Posts: 10433
Joined: October 24th, 2010, 8:51 am

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Posted November 14th, 2012, 2:08 pm

Also you may have to disable “protected mode” in Flash.. See >

If you use AdBlock or Noscript disable for the CNN pageAlso you may have to disable “protected mode” in Flash.. See > http://forums.adobe.com/thread/1018071?tstart=0

“The trouble with quotes on the internet is you never know if they are genuine” …Abraham Lincoln

Alice
 
Posts: 2630
Joined: April 23rd, 2003, 11:47 am

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Posted November 14th, 2012, 3:06 pm

See also http://kb.mozillazine.org/Flash#Troubleshooting for other ideas.

Alice Wyman

chriswkbrd
 
Posts: 3
Joined: November 14th, 2012, 12:54 pm

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Posted November 14th, 2012, 11:01 pm

JayhawksRock wrote:If you use AdBlock or Noscript disable for the CNN page

Also you may have to disable “protected mode” in Flash.. See >

If you use AdBlock or Noscript disable for the CNN pageAlso you may have to disable “protected mode” in Flash.. See > http://forums.adobe.com/thread/1018071?tstart=0

I’ve tried that, no good. I also went through the link and nothing seems to work.

Alice wrote:See also

See also http://kb.mozillazine.org/Flash#Troubleshooting for other ideas.

I tried them all, creating a new profile, in windows and FF. Something kinda worked, the commercial will now play but once it’s done the rest of the video won’t load. So we’re getting closer. Any other suggestions?

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I’ve tried that, no good. I also went through the link and nothing seems to work.I tried them all, creating a new profile, in windows and FF. Something kinda worked, the commercial will now play but once it’s done the rest of the video won’t load. So we’re getting closer. Any other suggestions?

patrickjdempsey
 
Posts: 23734
Joined: October 23rd, 2008, 11:43 am
Location: Asheville NC
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Posted November 14th, 2012, 11:06 pm

Just a thought… are you within the continental US or not?

If it has “toolbar” in the name, it’s crap.

What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/

Tip of the day:

chriswkbrd
 
Posts: 3
Joined: November 14th, 2012, 12:54 pm

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Posted November 14th, 2012, 11:09 pm

Yes, I’m in Atlanta, GA

patrickjdempsey
 
Posts: 23734
Joined: October 23rd, 2008, 11:43 am
Location: Asheville NC
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Posted November 14th, 2012, 11:28 pm

OK, just trying to rule out the possibility of country-restricted content. The fact that the problem happens on both Firefox and Chrome also generally rules out any specific settings within Firefox causing it.

There’s a chance that either Flash or Firefox’s plugin-container.exe might be blocked in your Firewall or AntiVirus software. Can you check your Firewall or AV settings?

Also, just in case, could you give us a link to a specific video you are definitely having issues with? Just want to make sure it isn’t a few actually dead links and you are just having bad luck!

If it has “toolbar” in the name, it’s crap.

What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/

Tip of the day:

costark
 
Posts: 443
Joined: July 14th, 2004, 5:03 am

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Posted November 15th, 2012, 4:10 am

Since IE works this likely is Not the fix but try it & keep this for future Uh-Oh’s: For me it’s almost always getting Hosts to “take a break”; Above is my Win 7 site for Hosts which one can Re-Name — Hosts.old — temporarily – and – Re-Name it when your video site is closed out. Then Re-open the site and see if it works. Delete .old when finishedw/ video viewing.

If it works the MVPS.org group has a neat Batch file that Turns Hosts On/Off by Dbl-Clking a Desktop Shtcut you make: (ie) Dnload Batch File/ place in Windows Folder/ Rt Clk batch: Send Shtcut to Desktop/ Rt Clk Shtcut/ Properties/ Advanced/ Run as Administrator.
http://winhelp2002.mvps.org/hostsfaq.htm#Rename

With target site Closed Dbl Clk Shtcut and Red Pop-up should appear re: Hosts Re-Named/Off — Open the target site and try video —- Dbl-Clk again nets Blue Pop-up/Hosts protection Back On.

C:WindowsSystem32driversetcSince IE works this likely is Not the fix but try it & keep this for future Uh-Oh’s: For me it’s almost always getting Hosts to “take a break”; Above is my Win 7 site for Hosts which one can Re-Name — Hosts.old — temporarily – and – Re-Name it when your video site is closed out. Then Re-open the site and see if it works. Delete .old when finishedw/ video viewing.If it works the MVPS.org group has a neat Batch file that Turns Hosts On/Off by Dbl-Clking a Desktop Shtcut you make: (ie) Dnload Batch File/ place in Windows Folder/ Rt Clk batch: Send Shtcut to Desktop/ Rt Clk Shtcut/ Properties/ Advanced/ Run as Administrator.With target site Closed Dbl Clk Shtcut and Red Pop-up should appear re: Hosts Re-Named/Off — Open the target site and try video —- Dbl-Clk again nets Blue Pop-up/Hosts protection Back On.

Firefox 90.0.1 – Win 10 Pro 21H1 – uBO – Cookie AutoDelete – Privacy Possum – LocalCDN – CSS Exfil – HTTPS Everywhere – SingleFile – Reader View – History Cleaner –

Windypoint
New Member
 
Posts: 1
Joined: June 1st, 2013, 12:55 pm

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Posted June 1st, 2013, 1:02 pm

Well, I’ve got the same problem, except that IT’S NOT BROKEN IN CHROME. I can’t play CNN videos in Firefox (v21), and haven’t been able to for a long time. They play just fine with both Chrome and IE. I’ve googled this to death, following all kinds of configuration guidelines, turning on/off safe mode, turning on/off add ons, checking prefs.js, checking for latest versions, etc., etc., ad nauseum. All the standard tech support general suggestions when something looks broken, but probably isn’t really broken. I’ve been doing this sort of thing for 30 years now, not a noob. I am convinced there is a bug somewhere here, and Mozilla and CNN ought to get their heads together and figure out a real fix, and then they should publish it so people know instead of relying upon a bunch of very well meaning and very helpful websters who have lots of suggestions, but don’t really know what’s broken to try and help people. It’s simply too fragile to have been breaking for as many years and as frequently as this seems to be breaking.

genej101
 
Posts: 4
Joined: September 8th, 2010, 9:05 pm

Post

Posted December 30th, 2014, 12:23 pm

Well whatever is broken is still broken. I can play video’s from anywhere, except CNN. Just get that “your video will begin momentarily” message, which really should be your video will NEVER begin. Most annoying, have the latest version of flash, everything works everywhere else but CNN.

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